ALL YOU NEED TO KNOW ABOUT
OUR PRIVACY POLICY
Here at Godgearapparel.com, we’ve got your back when it comes to style. You can also be rest assured that we are also just as trustworthy when it comes to the all-important personal details you share with us. You (our customer) are really important to us and our main priority is to protect your personal data and information at all cost. This applies to data collected when you use our website, as you interact with us through social media, email, or phone, or when you participate in our competitions or events. It also applies to the extent that someone has nominated you through our "refer a friend" function or purchased an e-gift card on your behalf.
We know the world of data security can be tricky (and boringggggg), but we want you to equip you with all the dos and donts that you need to know when it comes to your personal information and how it’s used. Consider this your guide to all things privacy, which covers the following:
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Who we are?
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Our commitment to You
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What data do we collect
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How do we collect your data?
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How do we use your data?
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How do we keep your data?
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All things Marketing at GodGear Apparel
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Our Third Parties Links
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How your data is shared
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Your Rights
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Changes to Our Privacy Policy Notice
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How to Contact Us
Who is GodGear Apparel
GodGear Apparel is a Chrisitan clothing brand known for delivery a message through every fashion statement and piece. We believe “You are what you wear” and therefore our designs are curated to bring a new edge and direction to the fashion industry.
GodGear Apparel Limited (registered number: NUMBER ) of ADDRESS (collectively referred to as “GA”, “we”, “us” and “our” in this Privacy Policy) is the controller and responsible for your personal data collected through the www.godgearapparel.com website (the “website”).
Details of our Data Protection Officer responsible for overseeing questions in relation to this privacy notice, and our details are set out in the “Contact Us” section at the end of this notice.
Our Commiment to You
We take data protection very seriously. We will enquire about the needed information in order for us to provide a quality service and process your personal data in a fair, lawful and transparent manner.
We will only collect and use your personal data for the following tasks;
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Fulfil your order(s)
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Keep you up to data with the latest offers, discounts and trends
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Keep you informed of stock requests
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Provide a better shopping experience
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Tailor our marketing and adverts relevant to you and your interests
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Improve our services
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Meet our legal responsibilities
How we keep your data safe and secure?
We have appropriate organisational safeguarding and security measures that have been established in order to prevent your data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed to third parties.
The bridge between your browser and our website uses an encryption that allows for a secure connection whenever your personal data is involved/
We are also partnered with third party bodies who are contracted to process your personal data on our behalf to also implement security measures in order to protect your data and treat such data in accordance with the law.
In the unfortunate event of a personal data breach, you will be notify as soon as possible and the necessary legal procedures will be followed with us keeping you in the loop.
What Do We Need?
Personal data pertains to any information about an individual ie you, the customer, which can be used to identify you/a person. We have a limit to who we collect such information from. Children under the age of 13 are not allowed to purchase or use this website even though it is catered to a wide audience. Any information will not be collected knowingly and therefore extra care should be taken.
These are the following groups of personal data that we collect;
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Identity Data includes information such as: first name, last name, title, date of birth (optional), occupation, personal description, photo and gender.
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Contact Data includes information such as: email address, billing address, delivery address, location, country, telephone number, loyalty programme membership number, and social media id (if you log in by social media).
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Financial Data includes information such as: payment card details and bank account.
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Transaction Data includes information such as: details of your purchases and the fulfilment of your orders (such as basket number, order number, subtotal, title, currency, discounts, shipping, number of items, product number, single item price, category, tax etc.); payments to and from you and details of other products and services you have obtained from us, correspondence or communications with you in respect of your orders, and details of any rewards and bonuses awarded.
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Technical Data includes information such as: details of the device(s) you use to access our services, your internet protocol (IP) address, login data, your username and password, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
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Profile Data includes information such as: purchases or orders made by you, product and style interests, preferences, feedback, and survey responses.
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Usage Data includes information such as: how and when you use our website/app, how you moved around it, what you searched for; website/app performance statistics, traffic, location, weblogs and other communication data; loyalty programme activities; and details of any other PLT products and services used by you.
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Marketing and Communications Data includes information such as: your preferences in receiving marketing from us and our third parties and your communication preferences.
How We Get Your Info
Most of the data we collect is directly provided by you, the customer through your engagements and interactions with us and our brands.
Direct interaction - you may give us your Identity, Contact, Financial, Transaction, Profile, and Marketing and Communications data by filling in forms, entering information online or by corresponding with us by post, phone, email, telephone or otherwise. This includes personal data you provide, for example, when you:
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Create an account or purchase products on our website;
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Subscribe to our newsletter, discussion boards, social media sites or create wish lists;
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Enter a competition;
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Contact us with an enquiry or to report a problem (by phone, email, social media, or messaging service)
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When you log in to our website via social media.
Automated technologies or interactions – as you interact with our website, we may automatically collect the following types of data such as:
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Technical Data about your equipment,
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Usage Data about your browsing actions and patterns,
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Contact Data where tasks carried out via our website remain uncompleted, such as incomplete orders or abandoned baskets.
We collect this data by using cookies, server logs and other similar technologies.
How We Use Your Data
At GodGear Apparel, we will only collect and process your personal data in accordance to legislations. You can be rest assured that the collection and use of your personal data vaires depending on the manner and purpose for which we shall collect it, which will be clearly explained.
We will only collect personal data from you when:
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We have your consent to do so, or
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We need your personal data to perform a contract with you. For example, to process a payment from you, fulfil your order or provide customer support connected with an order, or
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We have a legal obligation to collect or disclose personal data from you.
Your personal data is used by GodGear Apparel to support a range of different activities. Please be aware that we may process your personal data using more than one lawful basis, depending on the specific activity involved. These activities are listed in the table below together with the types of data used and the legal basis we rely on when processing them, including where appropriate, our legitimate interests.
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Please note, we will only use your personal data for the purposes for which it was collected for, unless we find that use elsewhere would be compatible with the original purpose. If we wish to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
If you have any questions about how GodGear Apparel uses any of your personal data, please contact our team at DP@godgear.com.
Keeping Your Info on Record
Your information and personal details are kept for safe keeping, for;
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As long as you have an account with us at GodGear
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As long as you use our services in which we require information to do the needful
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As long as we need it inform you of information and activities that might effect you in whatever capacity.
In some scenarios, we may need to keep hold of some of your information even after account closure or after delivering on a service. Such scenarios may include unresolved disputes, legal or regulatory requirements or fraud prevention.
Marketing Preferences
We do like to keep you wanting more by sending you marketing communications and promotional offers. This can be achieved:
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If you have opened an account with us or purchased goods from us, or registered for a promotion or event, and you have not opted out of receiving that marketing (in accordance with your preferences, as explained below);
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By email if you have signed up for email newsletters;
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If you have provided us with your details when you entered a competition and you have consented to receiving such marketing (in accordance with your preferences, as explained below).
You may also find that we may use your Identity, Contact, Technical, Transactional, Usage, Profile Data and Marketing and Communications Data to form an idea of what we think you may like, or what may be of interest to you thus allowing us to send you details of products and offers which may be relevant for you.
We would also like to take into account your preferences in relation to receiving marketing communications by email, post, SMS and other communication channels.
Every now and again we may also include with your order, inserts advertising goods, services or offers from other third-party companies that you may be interested in.In respect of third party marketing communications, we will obtain your express opt-in consent before we share your personal data with any third party for marketing purposes.
Remember that you will always have full control of your marketing preferences and therefore if you do not wish to continue receiving marketing information from us (or any third party, if applicable) at any time you can opt out by choosing one of the following options:
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you can unsubscribe or ‘opt-out’ by using the unsubscribe button and following the link included in the footer of any marketing email; or
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account holders may withdraw their consent by simply logging in to My Account and editing your ‘Contact Preferences’.
We will process all opt-out requests as soon as possible, but please allow us a few days for any opt-out request to be implemented.
The Cookies
As you know from other websites, cookies are used to distinguish you from other users of our website. Cookies are used to help provide you with a tailored experience when browsing on our website. We also use cookies to make improvement to our website and help identify patterns in your search. Scary right? Well it’s not! With these cookies, our advertising networks can create adverts relevant to you and your interests, thus allowing your shopping to get straight to the point.
Remember…YOU HAVE A CHOICE. You can always set your browser to refuse all or some cookies or even inform you about websites that set or access cookies.
However, please note that some parts of our website may become inaccessible or not function properly, if you choose to disable or refuse our cookies.
Our Advertising
I mean we are pretty proud of what we do and so we go all out for putting ourselves and out brand out there, thus keeping you up to date with our latest releases and events. The best way to do this is through advertising. We try to incorporate smart advertising by targetingn YOU, our customer, with our posters, promos, ads and banners even when you are using other websites and services not associated with us.
We are able to do this by anaylising your profile data and by identifying trends and patterns with what you are looking for. We use a variety of digital marketing networks and advertising platforms. This can include ad tag and cookies but also social networks such as Facebook’s Custom Audience Service.
Our Third Parties Links
You may find that our website contains links to and from websites of our partnering networks, affiliates, ambassadors, advertisers or to social media platforms. Please note that clicking onto these links you will be redirect to their site which will outline their own privacy policy. Therefore we do not take any responsibility or liability for such policies other than ours. Our website is subjected only to the policies detailed and enlisted on this website. Please ensure to read through these policies before submitting any personal data on external website.
Your Rights
When it comes to personal data, you have rights! Loads of them! These rights are as follows;
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You have the right to be informed about the use of your personal data by companies.
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You have the right to access the personal data we possess about you.
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You have the right to request the correction of inaccurate personal data we hold about you.
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You have the right to request that we restrict the processing of your personal data
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You have the right to withdraw your consent where you have previously provided it to us.
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You have the right to request that we transfer elements of your personal data either to you or another service provider.
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You have the right to object to processing of your personal data
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You have the right to request human intervention for automated decision-making.
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You have the right to lodge a complaint.
YOUR RIGHTS EXPLAINED
Request to access your personal data
You have the right to obtain a copy of the personal data we hold about you and certain information relating to our processing that contain any of your personal data.
Request correction of your personal data You are entitled to have your personal data corrected if it is inaccurate or incomplete. You can update your personal data at any time by logging into your account and updating your details directly, or by emailing us at DP@godgear.com.
Request erase your personal data from record You are entitled to request that GodGear Apparel delete your personal data, where the use of your details is no longer required, outdated or insufficient. Note, however, that we may not always be able to comply with your request to erase for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Request restriction of processing of your personal data You have a right to ask GodGear Apparel to suspend the processing of your personal data in certain scenarios but we need to verify whether we have overriding legitimate grounds to use it. Where processing is restricted, we are allowed to retain sufficient information about you to ensure that the restriction is respected in future.
Request the transfer of your personal data You have the right to obtain a digital copy of your personal data or request the transfer of your personal data to another company. Please note though that this right only applies to automated data which you initially provided consent for us to use or where we used the data to perform a contract with you.
Object to procession of your personal data You have the right to object to the processing of your personal data where we believe we have a legitimate interest in processing it (as explained above). You also have the right to object to our processing of your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your data which override your rights and freedoms.
Request human intervention for automated decision making and profiling You have the right to request human intervention where we are carrying out automated decision making when processing your personal data. This form of processing is permitted where it is necessary as part of our contract with you, providing that appropriate safeguards are in place or your explicit consent has been obtained.
We will try to respond to all legitimate requests within one month. Occasionally, it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. We may need to request specific information from you to help us confirm your identity and ensure your right to exercise any of the above rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
Right to lodge a compliant If you have any concerns or complaints regarding the way in which we process your data, please email us directly at DPO@boohoo.com. You also have the right to make a complaint to the ICO (the data protection regulator in the UK). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please do contact us in the first instance.
Changes to Our Privacy Policy
As you expect, we have to regularly update our Policies to ensure that we are complying with the laws of the land. If there are to be any significant changes with regards to policies such as this one, we will make a public announcement via the website or through email, so please ensure to keep a look out!
Contact Us
Pop Up and Say Hey! We absolutely love interacting with our customers so feel free to hit us up with any questions, concerns or commentsthat you may have about your data by contacting the Data Protection Team at DP@godgear.com
GodGearApparel.com Limited